My email is running slowly. How do I turn on cached mode?

After reading this article students faculty and staff should be able to:

Cached mode works by saving a copy of your mailbox to your computer allowing for quick access to your data and can be a quick fix for troubleshooting slow email.

Outlook 2013/2016 for Windows

1. In Outlook 2013 or 2016, click File > Account Settings > Account Settings.
2. Click the Exchange account, and then click Change.
3. Under Offline Settings, check Use Cached Exchange Mode.
4. Exit and then restart Outlook.

Outlook 2010 for Windows

1. In Outlook 2010, click the File tab.
2. Click Account Settings, and then click Account Settings.
3. On the E-mail tab, click the Exchange account, and then click Change.
4. Under Microsoft Exchange server, select or clear the Use Cached Exchange Mode check box.
5. Exit and then restart Microsoft Outlook 2010.

Last Modified: 6/19/2017

After reading this article students, faculty, and staff should be able to:

Personal names (or aliases) allow UConn faculty, staff, and students to create personalized e-mail addresses in addition to the name originally assigned to them by the University.

What is considered a valid personal name?

Typically, personal names are a variant of your name (e.g., john.smith@uconn.edu or john.e.smith@uconn.edu), but you may create any name that uses valid address characters. E-mail aliases are not case sensitive and can be entered in lowercase, uppercase, or a combination of the two. Valid alias submissions will be automatically implemented.

Note:

If a Personal Name has already been assigned to a staff member, it will not be available until six months after that person leaves the University. If a Personal Name has been assigned to a student, that name is unavailable. Personal Names cannot be reserved.

How do I create a personal name?

1. Go to pername.uconn.edu and log in with NetID credentials.
2. Click Add Personal Name from the left-hand side.
3. Enter the desired personal name.  Do not include “@uconn.edu” as that is built-in.
4. Click Add APN.
5. A green success bar should appear and it will appear as an alternate personal name.

How do I change the email address that is published in the email systems and UConn phonebook?

1. Go to uconn.edu and log in with NetID credentials.
2. Click Select Published Name from the left-hand side.
3. Under “Publish a Personal Name,” click the radio button beside the name you wish to have shown in the email systems and UConn phonebook.
4. Click Change PPN.
5. A green success bar will appear noting your new published personal name.

Note:

The email address you choose for your published personal name will become your new login for your email account, either Office 365 (for faculty and staff) or Gmail (for students). This change can take up to an hour, and email will be inaccessible during this time. If you cannot access your email after an hour, change your NetID password and try again.

How do I change the display name in UConn directories?

1. Go to uconn.edu and log in with NetID credentials.
2. Click Change Display Name from the left-hand side.
3. Under “Change your UConn Email Directory Display Name,” enter the name you wish displayed
4. Click Change your UConn Email Directory Display Name.
5. A green success bar will appear noting your new display name.

How do I delete a personal name?

1. Go to uconn.edu and log in with NetID credentials.
2. Click Delete Personal Name from the left-hand side.
3. Under “Delete an Alternate Personal Name (APN),” click the radio button beside the name you wish to delete.
4. Click Delete APN.
5. A green success bar will appear noting that the selected APN was successfully deleted.

Keywords: personal name, pername, email, alias, delete, display name, UConn Phonebook, UConn directories, email systems

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Last Modified: 6/7/2017

After reading this article students, faculty, and staff should be able to:

Office 365 Outlook web client

Office 365 web mail does not have a spell check ability. Instead, it is based on the browser you are currently using. If your browser finds a spelling error, it will signal the error with a red underline. To fix the error, simply right click on the red underlined and it will bring up a list of spelling solutions. Browsers that have spell check turned on by default include Chrome, Safari, and Firefox.  To turn on spell check in Internet Explorer follow the steps below.

Internet Explorer

1. Press the Alt key to display the menu bar.
2. Click Tools, then select Manage add-ons.
3. Select Spelling Correction from the list of ‘Add-on Types’.
4. Check the box to Enable spelling correction, then click Done.

Outlook for Windows

Spell Check Individual Message in Outlook

1. Click the Review tab and then Spelling & Grammar.

Turn on Automatic Spell Check in Outlook

1. Click File > Options > Mail.
2. Under Compose messages, check the Always check spelling before sending box.

Outlook for Mac

Spell Check Individual Message in Outlook

1. Click the Edit> Spelling & Grammar > Spelling & Grammar.

Turn on Automatic Spell Check in Outlook

1. Click Outlook > Preferences > Spelling & Grammar.
2. Make sure both “Check spelling as you type” & “Check grammar as you type” are checked.

Apple Mail

Spell Check Individual Message in Outlook

1. Click the Edit> Spelling & Grammar > Show Spelling & Grammar.

Turn on Automatic Spell Check in Outlook

1. Click Mail > Preferences > Composing.
2. Under the “Check spelling” dropdown, select either as I type to check spelling as you write your messages or when I click send to check your spelling right before the email is sent.

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Last Modified: 6/30/2017

After reading this article students, faculty, and staff should be able to:

Office 365

Create automatic reply in Office 365

1. Login Office 365 & open the Outlook mail app.
2. Click the settings icon.
3. Under Settings, click Automatic replies.
4. Click the radio dial for Send automatic replies.
5. Optionally, click the checkbox for “only send during this time range” and set a date range for your automatic replies.  If you do not choose an automatic end time, you will have to manually turn off automatic out of office replies.
6. To send replies only to senders inside the organization uncheck the “Also send replies to senders outside my organization” box.   If you choose to send replies to senders outside of the organization choose to send to your contact list or all external senders and enter your automatic reply.
7. Setup your automatic reply and then click OK.

Manually turn off automatic reply

1. Login Office 365 & open the Outlook mail app.
2. Click the settings icon.
3. Under Settings, click Automatic replies.
4. Click the radio dial for Don’t send automatic replies.

Outlook for Windows

Create automatic reply in Outlook for Windows

1. Select File > Automatic Replies.
2. In the Automatic Replies box, select Send automatic replies.
3. Optionally, click the checkbox for “only send during this time range” and set a date range for your automatic replies.  If you do not choose an automatic end time, you will have to manually turn off automatic out of office replies.
4. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.
5. Select OK to save your settings.

Manually turn off automatic reply

1. Click the File tab, and then click the Info tab in the menu.
2.  In the Automatic replies section, click on Turn off.

Outlook for Mac

Create automatic reply in Outlook for Mac if you have an Office 365 email account

1. On the Tools tab, click Out of Office.
2. In the Autoreply Settings box, check the Send automatic replies for account “X” box (where “X” is the account you’d like to send out of office replies from).
3. Under Reply once to each sender with, enter your automatic reply.
4. To set the start and end dates, select the Only send replies during this time period check box, and enter the start and end dates and times.   If you do not choose an automatic end time, you will have to manually turn off automatic out of office replies.
5. To send replies only to senders inside the organization uncheck the “Also send replies to senders outside my organization” box.   If you choose to send replies to senders outside of the organization choose to send to your contact list or all external senders and enter your automatic reply.
6. Click OK.

Create automatic reply in Outlook for Mac if you have an Gmail email account

1. At the bottom left corner of the of the navigation pane, click Mail.
2. On the Home tab, click Rules, and select Edit Rules.
3. In the Rules box, click Show All.
4. In the Outlook Preferences box, under Personal Settings, click Accounts.
5. In the Accounts box, in the left pane, click the account.
6. To return to the Rules box, click Show All, and then under Email, click Rules.
7. In the Rules box, click Add a rule .
8. In the Rule name box, type a name for the rule, such as Vacation Reply.
9. Under Do the following, click the Change status button, and choose Reply.
10. Click Reply Text, and type the automated reply that you want Outlook to send, and click OK.
11. In the Rules box, you’ll see the Vacation Reply rule you created.

Manually turn off automatic reply in Outlook for Mac if you have an Office 365 account

1. On the Tools tab, click Out of Office.
2. In the Autoreply Settings box, uncheck the Send automatic replies for account “X” box (where “X” is the account you’d like to send out of office replies from).

Manually turn off automatic reply in Outlook for Mac if you have a Gmail account

1. At the bottom left corner of the of the navigation pane, click Mail.
2. On the Home tab, click Rules, and select Edit Rules.
3. Uncheck the Automatic reply rule.

Apple Mail

Create automatic reply in Apple Mail

1. Launch Mail and navigate to Mail > Preferences > Rules.
2. Click Add Rule and give it a description.
3. In the first dropdown, select Account and in the dropdown next to it select the email you wish to set up the automatic reply for.
4. In the “Perform the following actions” dropdown, select Reply to Message.
5. Click Reply message text and enter your automatic reply.  Click OK.
6. Click Don’t Apply. If you click Apply, your rule will be applied to all your existing messages as well as new messages.

Manually turn off automatic reply in Apple Mail

1. Rules in Apple are active by default. To turn off your automatic reply navigate to Mail > Preferences > Rules.
2. Uncheck the box next to the automatic reply rule.

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Last Modified: 6/27/2017

After reading this article students, faculty, and staff should be able to:

Outlook for Windows

Save an attachment

1. Select email message whose attachments you would like to save/remove.
2. To save a single attachment from a message:
3. Click on the attachment in the Reading Pane or the open message.
4. On the Attachments tab, in the Actions group, click Save As. You can also right-click the attachment, and then click Save As.
5. Click a folder location, and then click Save.

1. To save all attachments from a message:
2. In the Reading Pane or the open message, click an attachment.
3. On the Attachments tab, in the Actions group, click Save All Attachments.
4.  In the Save All Attachments dialog box, click OK.
5.  Click a folder location, and then click OK.

Remove attachments

1. To remove a single attachment:
2. Select the attachment you want to remove.
3. Click Remove Attachment.
4. In the warning dialog box, click the Remove Attachment.
5. To remove multiple attachments:
6. Click Select All.
7. Click Remove Attachment.
8. In the warning dialog box, click the Remove Attachments.

Outlook for Mac

Save an attachment

1. Select email message whose attachments you would like to save/remove.
2. To save a single attachment from a message:
3. Click on the v symbol next to the attachment.
4. Click Save As.
5. Click a folder location, and then click Save.
6. To save all attachments from a message:
7. Click Download All.
8. Click a folder location, and then click OK. 

Remove attachments

1. To remove a single attachment:
2. Click on the v symbol next to the attachment.
3. Click Remove.
4. Click Delete.
5. To remove multiple attachments:
6. Navigate to Message > Attachments > Remove All.
7. Click Delete.

Apple Mail

Save an attachment

1. Open Apple Mail or Outlook for Mac.
2. Locate the email that you wish to download the attachment from and open it.
3. To save a single attachment:
4. Right-click the attachment you want to save and select Save Attachment.
5. Choose a folder and click Save.
6.  To save multiple attachments:
7. Click File, choose Save Attachments…
8. Select a destination where to save the attachment and choose Save.

Remove Attachments

1. Click Message and choose Remove Attachments.

Keywords: save, remove, attachments, Apple Mail, Outlook, Windows, Mac

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Last Modified: 5/25/2017