How do I setup Office 365 email on mobile devices?

After reading this article faculty and staff should be able to:

  • Configure any of the following mobile devices to access their Office 365 email
    • iOS devices
    • Android devices
    • Windows mobile devices

Office 365 is a collection of cloud-based tools through which UConn faculty and staff have their official UConn email account and calendar.

iOS Devices

iOS Mail App

  1. Go to Settings > Mail >Accounts> Add Account.  Choose Exchange.
  2. Enter your LastName@uconn.eduand press Next.
  3. Enter your NetID Password then press NEXT.
  4. Enter the appropriate information into the fields as indicated in the image.
    1. Server: outlook.office365@uconn.edu
    2. Username: firstname.lastname@uconn.edu
    3. Password: NetID Password
  5. Press Next.
  6. Select Mail and any other Apps you want your account to use.
  7. Press Save.
  8. If you do not have a passcode setup, press Continue when Passcode Requirement pop-up.
  9. Enter new passcode and press
  10. Re-enter your new passcode and press

Outlook App for iOS

  1. On your mobile device, go to the App Store and download the Microsoft Outlook app.
  2. Open the app after it is installed.
  3. Press Get Started or if you already have an account set up navigate to Settings > Add Account.
  4. Choose whether or not you would like Outlook to send you notifications.
  5. If you chose to get notified, a popup displays saying Outlook would like to send you notifications. Press
  6. When prompted to add an email account, enter lastname@uconn.edu and press Add Account.
  7. Enter your Office 365 password and press Sign in.
  8. You have the option to add another account.   Press Maybe Later to proceed to your Office 365 email in Outlook.
  9. A few screens of help text are presented, which you can read or skip. Your Office 365 Inbox then displays.

Android Devices

Android Mail App

  1. Launch the Email application (generally accessible under the all programs section of the interface). Be sure you are setting your email up as a Corporate Email Account.
  2. Select Exchange Activesync in the Choose your mail provider window.
  3. Enter your UConn e-mail address and password. Press the Manual Setup button (not Next).
  4. Ensure the following information is entered:
    • E-mail address: FirstName.LastName@uconn.edu
    • Server address: outlook.office365.com
    • Username: FirstName.LastName@uconn.edu or **Some devices may require the field to be completed as:  uconn\FirstName.LastName@uconn.edu
    • Password: NetID password
    • This server requires an encrypted SSL connection: checked
  5. Press Next.
  6. Select the data to synchronize with the Exchange Server (ie: Mail, Contacts, Calendar – choose which ones you would like to sync to your device and press the Finish Setup button).
  7. Press OK for the security policy dialogue that appears.
  8. If presented with a dialogue asking you to apply security policies to your device, press the Activate button to continue.
  9. If prompted to set a device password, press the PIN/passcode options, enter a code twice, then press Continue. If you exit out of this, the e-mail setup will be cancelled.
  10. You should now be directed to your mail box where messages will begin downloading shortly.

Outlook App

  1. On your mobile device, go to the Google Play Store and install the Microsoft Outlook app.
  2. Open the app after it is installed.
  3. Press Get Started.
  4. Enter your @uconn.edu email address and then press Continue. No password is required at this point.
  5. When prompted to choose an account type, press Office 365.
  6. Enter your @uconn.edu email address and tap Sign In. Do not enter your NetID password.
  7. If the WebLogin screen displays, enter your NetID and password and press Login. Two-step authentication may also be required.
  8. You have the option to add another account.   Press Maybe Later to proceed to your Office 365 email in Outlook.
  9. A few screens of help text are presented, which you can read or skip. Your Office 365 Inbox then displays.

Windows mobile device

  1. Go to Settings > Email + Accounts > Add an Account and choose Exchange.
  2. In the Email address field enter: LastName@uconn.edu
  3. In the Password field enter: NetID Password
  4. Press Sign in.
  5. In the User name field enter: LastName@uconn.edu
  6. In the Domain field enter: uconn
  7. Press Sign in.
  8. Press Advanced.
  9. In the Server field enter: office365.com
  10. Press Sign in.

Keywords: email, Outlook, mobile device, Office 365, Apple, iOS, Android, Windows, setup

Last Modified: 6/16/2017