After reading this article faculty and staff should be able to:

Office 365 is a collection of cloud-based tools through which UConn faculty and staff have their official UConn email account and calendar.

Apple Mail is the built-in email client for Mac operating systems.

Outlook for Windows

Outlook 2013 & 2016

1. Open the Windows Start menu, search for the Control Panel, and click on the icon for Mail.
2. Click the Show Profiles button (note: if this is the first time you have setup your email you may not see this dialogue).
3. Click the Add… button to create a new email account.
4. Enter a Descriptive Name as your profile name and click OK.
5. The Email Account fields should auto populate.  Click Next to continue.
6. A pop up will appear with your NetID@ad.uconn.edu. Replace that with your FirstName.LastName@uconn.edu.
7. Enter Your NetID password, then check “Remember my credentials.” Click OK.
8. Click Finish.

Outlook for Mac

Outlook 2016 for Mac

1. Open Outlook
2. Navigate to Tools > Accounts
3. Click Add Email Account or + at bottom left of window.
4. Enter your UConn Office 365 email address and click Continue.
5. Enter your Office 365 password and click OK.
6. Click Done and Exit out of Accounts window.

Outlook 2011 for Mac

1. 1. Open Outlook
   2. Navigate to Outlook > Preferences…
   3. Click Accounts.
   4. Select Exchange Account.
   5. Uncheck the Configure automatically option and enter the appropriate information in the fields as shown in the screenshot below then click Add Account.

   

   6. Outlook account is added. Exit out of Accounts window.

   Apple Mail

   1. Open System Preferences and click on Internet Accounts.
   2. Click on Exchange.
   3. Enter your information as follows;
   4. Name: First.LastName@uconn.edu
   5. Email Address: First.LastName@uconn.edu
   6. Password: NetID Password
   7. Select Mail and any other Apps you want to use with this account.
   8. Click Done.

   Keywords: Office365, Outlook, Exchange, Apple Mail, Windows, Mac, setup

   Related Articles: How do I remove an email account from a desktop email client?

   Last Modified: 6/16/2017

After reading this article faculty and staff should be able to:

Office 365 is a collection of cloud-based tools through which UConn faculty and staff have their official UConn email account and calendar.

iOS Devices

iOS Mail App

1. Go to Settings > Accounts & Passwords. Under Accounts, click Add Account.  Choose Exchange.
2. Enter your FirstName.LastName@uconn.edu in the email field. Add a description (optional). Press Next.
3. When prompted, click Sign In.
4. On the login.microsoftonline.com page, enter your NetID Password and then press Sign in.
5. Select Mail and any other Apps you want your account to use. Press Save.

The account has now been added to your device.

Outlook App for iOS

1. On your mobile device, go to the App Store and download the Microsoft Outlook app.
2. Open the app after it is installed.
3. Press Get Started or if you already have an account set up navigate to Settings > Add Account.
4. Choose whether or not you would like Outlook to send you notifications.
5. If you chose to get notified, a popup displays saying Outlook would like to send you notifications. Press OK.
6. When prompted to add an email account, enter FirstName.LastName@uconn.edu and press Add Account.
7. Enter your Office 365 password and press Sign in.
8. You have the option to add another account.   Press Maybe Later to proceed to your Office 365 email in Outlook.
9. A few screens of help text are presented, which you can read or skip. Your Office 365 Inbox then displays.

Android Devices

Android Mail App

1. Launch the Email application (generally accessible under the all programs section of the interface). Be sure you are setting your email up as a Corporate Email Account.
2. Select Exchange Activesync in the Choose your mail provider window.
3. Enter your UConn e-mail address and password. Press the Manual Setup button (not Next).
4. Ensure the following information is entered:
   • E-mail address: FirstName.LastName@uconn.edu
   • Server address: outlook.office365.com
   • Username: FirstName.LastName@uconn.edu or **Some devices may require the field to be completed as:  uconn\FirstName.LastName@uconn.edu
   • Password: NetID password
   • This server requires an encrypted SSL connection: checked
5. Press Next.
6. Select the data to synchronize with the Exchange Server (ie: Mail, Contacts, Calendar – choose which ones you would like to sync to your device and press the Finish Setup button).
7. Press OK for the security policy dialogue that appears.
8. If presented with a dialogue asking you to apply security policies to your device, press the Activate button to continue.
9. If prompted to set a device password, press the PIN/passcode options, enter a code twice, then press Continue. If you exit out of this, the e-mail setup will be cancelled.
10. You should now be directed to your mail box where messages will begin downloading shortly.

Outlook App

1. On your mobile device, go to the Google Play Store and install the Microsoft Outlook app.
2. Open the app after it is installed.
3. Press Get Started.
4. Enter your @uconn.edu email address and then press Continue. No password is required at this point.
5. When prompted to choose an account type, press Office 365.
6. Enter your @uconn.edu email address and tap Sign In. Do not enter your NetID password.
7. If the WebLogin screen displays, enter your NetID and password and press Login. Two-step authentication may also be required.
8. You have the option to add another account. Press Maybe Later to proceed to your Office 365 email in Outlook.
9. A few screens of help text are presented, which you can read or skip. Your Office 365 Inbox then displays.

Windows mobile device

1. Go to Settings > Email + Accounts > Add an Account and choose Exchange.
2. In the Email address field enter: FirstName.LastName@uconn.edu
3. In the Password field enter: NetID Password
4. Press Sign in.
5. In the User name field enter: FirstName.LastName@uconn.edu
6. In the Domain field enter: uconn
7. Press Sign in.
8. Press Advanced.
9. In the Server field enter: office365.com
10. Press Sign in.

Keywords: email, Outlook, mobile device, Office 365, Apple, iOS, Android, Windows, setup

Related Articles: How do I remove an email account from a mobile device?

Last Modified: 6/16/2017

After reading this article students, faculty, and staff should be able to:

iOS Devices

iOS Mail App

1. Go to Settings > Mail >Accounts> Add Account.
2. Select the account you want to remove and click Delete Account.
3. Click Delete Account to confirm.

Outlook App for iOS

1. Open the Microsoft Outlook app.
2. Navigate to Settings.
3. Select the account you want to remove and select Delete Account.
4. Click Delete to confirm.

Android Devices

Android Mail App for Office 365 email

1. Open the email account.
2. Select Menu (⋮) and Settings.
3. Select the email you wish to remove.
4. Scroll to bottom and select Delete Account.
5. Click OK to confirm.

Gmail Account 

1. On your phone, navigate to Settings > Accounts & Sync.
2. Select the Gmail you wish to remove.
3. Select Menu (⋮) and Remove Account.

Outlook App

1. Open the Microsoft Outlook app.
2. Navigate to Settings.
3. Select the account you want to remove and select Delete Account.
4. Click Delete to confirm.

Windows Mobile Devices

1. Navigate to Settings > email + accounts.
2. Press and hold down on the email you want to remove.
3. Press Delete and then Delete again to confirm.

Keywords: email, mobile, device, iOS, Android, Windows, Outlook, phone, remove

Related Articles: How do I configure G Suite email on a mobile device?

Last Modified: 6/20/2017

After reading this article students, faculty, and staff should be able to:

Outlook for Windows

1. Select File.

1. Select Account Settings > Account Settings.
2. Select the account you want to delete, then select Remove.
3. Select Yes to confirm.

Outlook for Mac

1. Open Outlook.
2. Navigate to Tools > Accounts.
3. Select the account you want to remove, then click the minus sign (–) at the bottom left corner of the Accounts window.
4. Click Delete.

Apple Mail

1. Open Apple Mail.
2. Navigate to Mail > Accounts…
3. Select the account you want to remove.
4. Click the minus sign (–) at the bottom left corner of Accounts window.
5. Click OK.

Keywords: Outlook, Apple Mail, Windows, Mac, email, desktop, mail client, remove

Related Articles: How do I remove an email account from a mobile device?

Last Modified: 5/25/2017

After reading this article faculty and staff should be able to:

Outlook for Windows

1. Go to Control Panel select Mail (32-bit).
2. Select Show Profiles.
3. Click Add button.  Enter New profile name and click OK.
4. Outlook will auto populate your email account information. In the email address text box, delete your current email address and replace it with the new shared email address.  Leave Password and Retype Password text boxes blank then select Next.
5. When outlook prompts for credential enter you email address first.last@uconn.edu and your password then click OK.
6. When your email account is successfully configured click Finish.

Office 365

1. Sign in with your Office 365 admin account.
2. In the Admin center, go to Groups > Shared Mailboxes.
3. On the Add a mailbox page, enter a name for the shared mailbox. Then the wizard chooses the email address, but you can edit it.
4. Click Add. It may take a few minutes before you can add members.
5. Under Next steps, choose Add members to this mailbox. Members are the people who will be able to view the incoming mail to this shared mailbox, and the outgoing replies.
6. Choose the +Add members button. Put a check mark next to the people who you want to use this shared mailbox, and click Save.
7. Choose Close.
8. To allow everyone to see the Sent emails:
9. Navigate to the Office 365 admin center and edit the shared mailbox settings.
10. Choose Sent items > Edit.
11. Change the settings to have sent items saved to the Sent Items folder of the shared mailbox instead of the default which sends them to the Sent Items folder of the person who sent the message.

Keywords: shared, mailbox

Related Articles: How do I access a shared mailbox in Outlook?

Last Modified: 6/23/2017

After reading this article students, faculty, and staff should be able to:

Outlook for Mac

1. In Outlook for Mac, select the Tools menu and then Accounts.
2. In the window that appears, select your Exchange account and click the Advanced… button.
3. Click the Delegate tab. In the section named “People I am a delegate for:“, click the + button.
4. The Select User window will appear. Type in the name of the shared mailbox in the text box.
5. For Outlook 2011, click the Find button. Select the desired user from the search result list that appears and click OK.
6. For Outlook 2016, press Enter. Select the desired user from the search result list that appears and click Add.
7. Click OK to close the accounts window. After a brief period, the shared mailbox will appear as a folder in the View list on the left side.

Outlook for Windows

1. Go to Control Panel and select Mail (32-bit).
2. Click E-mail Accounts.
3. Click on your user account (email address).
4. Click Change.
5. Click More settings...
6. Click the Advanced tab.
7. Click Add…
8. In the “Add Mailbox” window, type your Resource####.
9. Click OK.
10. Click Apply and OK.

Apple Mail

1. Open Apple Mail.
2. Click Mail from the Menu bar.
3. Select Add Account.
4. Click the Radio button for the Exchange option.
5. Click the Continue Button.
6. Type the Name of the Shared Mailbox.
7. Type the E-mail Address of the Shared mailbox.
8. Type your NetID Password.
9. Click the Continue Button.
10. Configure Exchange Continued
11. Type a Description of the Mailbox, (you can use its name here as well).
12. Type firstname.lastname@uconn.edu
13. Type your NetID Password.
14. Type the Exchange servers address, “outlook.office365.com”
15. Click Continue.
16.  At the account summary, click Continue.
17. Select the Options you wish to sync and click Done.

Keywords: Outlook, shared, mailbox, Mac, Windows, Apple Mail

Related Articles: How do I share a mailbox in Outlook?

Last Modified: 6/19/2017

After reading this article, students, faculty and staff should be able to:

Plus email addressing, also known as sub-addressing, allows you to create variations of a normal email address that will still be delivered to your institutional email account.

Why use plus email addressing?

The full address, including the extra information, can act as a label and be useful for managing email and site registrations. Here are two examples:

• Use plus email addressing when you sign up for different newsletters or community lists. Then can you can easily filter or create rules for them, which can help you organize, search, and file the messages you receive from those senders.
• Plus email addressing is also useful for creating disposable addresses that can prevent spam from coming to your mailbox. If you need to enter your email address in a form, you can enter a variant address in that form. After you get the required email, you can setup a block to never receive email at that address again.

How do I use plus email addressing?

To use this feature, append a plus (“+”) sign and desired descriptor after your account name and before the @ symbol (e.g., john.smith+education@uconn.edu).

Keywords: plus, email, sub-addressing

Related Articles:What is personal name and how do I use it?

Last Modified: 6/7/2017

After reading this article faculty and staff should be able to:

Outlook

If you open email through the Outlook email client, the application on your personal computer or device that enables you to manage your email, your account will automatically re-configure.

IMAP

If you use a mail client other than Outlook, like IMAP, you will need to re-configure the client for Office 365.

Mobile Devices

If you would like to start or continue receiving university email on your mobile device, they will need to be reconfigured.

Keywords: Office 365, re-configure, Outlook, IMAP

Related Articles: How do I configure Office 365 email using IMAP?, How do I setup Office 365 email on my mobile device?

Last Modified: 6/6/2017