Turn on Cached Modes

My email is running slowly. How do I turn on cached mode?

After reading this article students faculty and staff should be able to:

  • Turn on cached mode in different versions of Outlook for Windows

Cached mode works by saving a copy of your mailbox to your computer allowing for quick access to your data and can be a quick fix for troubleshooting slow email.

Note: Outlook 2011 and 2016 for Mac uses caching by default, and it cannot be enabled or disabled.


Outlook 2013/2016 for Windows

  1. In Outlook 2013 or 2016, click File > Account Settings > Account Settings.
  2. Click the Exchange account, and then click Change.
  3. Under Offline Settings, check Use Cached Exchange Mode.
  4. Exit and then restart Outlook.

Outlook 2010 for Windows

  1. In Outlook 2010, click the File tab.
  2. Click Account Settings, and then click Account Settings.
  3. On the E-mail tab, click the Exchange account, and then click Change.
  4. Under Microsoft Exchange server, select or clear the Use Cached Exchange Mode check box.
  5. Exit and then restart Microsoft Outlook 2010.
Keywords: cached, email, slow, Outlook


Last Modified: 6/19/2017