How do I import a backup onto my desktop email client

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After reading this article students, faculty, and staff should be able to:

  • Import a previously created backup of their emails into any of the following email clients:
    • Outlook for Windows
    • Outlook for Mac
    • Apple Mail 

 

Outlook for Windows

  1. On the main tabs, select File.
  2. On the Account Information page, select Open & Export.
  3. On the Open page, select Import/Export.
  4. In the Import and Export Wizard window, select Import from another program or file and click Next >.
  5. In the Import a File window, select Outlook Data File (.pst) and click Next >.
  6. In the Import Outlook Data File window, click Browse….
  7. Select the .pst file to import and click Open.
  8. Select desired Options and click Next >.
  9. Select the top-level folder, ensure the Include subfolders check box has been selected, choose the location where the .pst file should be imported, and click Finish.
  10. Outlook will import the .pst file to the location set previously. Once complete, Outlook will begin to push the restored file(s) to the Exchange server. If Outlook lags during this time, keep Outlook open and use Outlook Web Access until all data has been uploaded to the server.

 

Outlook for Mac

  1. Open Outlook.
  2. Select File > Import…
  3. Select Outlook Data File and hit the right arrow on the bottom right.
  4. Select outlook for Mac Data File.
  5. When prompted, locate and select the .olm file that was archived in the past.
  6. Outlook should then populate the inbox with the emails that were stored in the .olm file.

 

Apple Mail

  1. Choose File > Import Mailboxes.
  2. Select the source your backup is coming from.  More information about each source appears below the list once an item is select. Some options require that the app you are importing from is active.
  3. If you’re importing messages from a Windows computer, select “Files in mbox format.”
  4. Click Continue.
  5. Click Choose.
  6. Click Done.
  7. The messages are in a new mailbox called Import in the Mail sidebar. You can drag folders and messages from the Import mailbox to new or existing mailboxes, then delete the Import mailbox.
  8. If the email app you’re switching from isn’t listed, click Cancel. Consult the documentation for the other app to learn how to export messages in mbox format (most email apps can). Then import the mbox files.

 

 

Keywords: import, backups, Outlook, Windows, Mac, Apple Mail

Related Articles: How do I backup my emails on my desktop?

Last Modified: 7/18/2017

How do I backup my emails on my desktop?

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After reading this article students, faculty, and staff should be able to:

  • Backup their emails by exporting their email data on any of the following email clients:
    • Outlook for Windows
    • Outlook for Mac
    • Apple Mail

 

Note: 

Backup files of your email are very important and should not be lost. This file is where all of the emails are archived and where you can access them from later. It should be saved somewhere it will not be lost and/or backed up if possible.

 

Outlook for Windows

  1. Open Outlook.
  2. Click file on the top left.
  3. Click Open and Export.
  4. Click import/export.
  5. Click export to file.
  6. Select outlook data file.
  7. Select the folders you wish to view. To select multiple folders, you have to make sure include subfolders is checked and to select the folder they are all inside.  For example, you want inbox and deleted items, so you select the folder at the top.
  8. Finally, select the save location and name of the backup file.

 

 

Outlook for Mac

  1. Select File > Export…
  2. Select which items to sync by checking the boxed next to mail, contacts, calendar, etc.
  3. Click Continue.
  4. Choose a name and place to save the file. Click Save.
  5. Once the emails are archived in the .olm file, they can be imported to outlook in the future.

 

Apple Mail

  1. Select one or more mailboxes, and then choose Mailbox > Export Mailbox.
  2. Choose a folder or create a new folder, and then click Choose.
  3. Mail exports the mailboxes as .mbox packages. If you previously exported a mailbox, Mail does not overwrite the existing .mbox file; it creates a new .mbox file, such as My Mailbox 3.mbox.

 

Keywords: backup, email, Outlook, export, data, Windows, Mac, Apple Mail

Related Articles: How do I backup my G Suite data?, How do I import a backup into my desktop email client?

Last Modified: 7/18/2017

How can I set filters for my incoming emails in Gmail?

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After reading this article students, faculty, and staff should be able to:

  • Set filters for group emails in Gmail in order to label emails you get from particular groups or individuals

 

How can I set filters for my group emails in Gmail?

  1. Login to Gmail and navigate to the settings button  .
  2. On the drop-down menu, click on Settings and then select the Filters and Blocked Addresses tab.
  3. Click Create a new Filter and a box will appear.
  4. In the From field, enter the group email address or individual email address you would like to filter.  Click the magnifying glass  to test the search criteria.
Note:

If you want to filter by individual email addresses and not a group one, you will need to create individual filters for each person. Although you can create filters with multiple email addresses, it will only filter emails from all the email addresses listed and not each email address individually.

 

  1. Click Create filter with this search.
  2. Check the box or boxes for the filtering actions you would like to happen on incoming emails that fit the search criteria.  Some options include putting them in a specific folder or giving them a label.
  3. Click Create filter.

 

Keywords: filter, Gmail, group, emails

Related Articles: How can I forward my email to another account?

Last Modified: 7/12/2017

How do I backup my G Suite data?

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After reading this article students, faculty, and staff should be able to:

  • Backup their G Suite data to Google Takeout

Google Takeout is the backup service provided to you through your G Suite Account.

Note: 

To use Google Takeout you must opt-in to public services, see How do I opt-in to Public Services for G Suite?

 

What can I backup with Google Takeout?

Home & Office

Contacts

Drive

Mail

Calendar

 Social

Profile

Hangouts

Google+ Circles

Google+ Stream

+1s

Google+ Pages

Messenger

 Media

YouTube

Google+ Photos

 

Use Google Takeout to Backup G Suite Apps Data

  1. Navigate to: www.google.com/takeout/
  2. Check what you would like to backup and then click Next.
  3. Choose the file format for the downloaded data. The default type is a zip file.
  4. Choose a Max Archive size.  If your data exceeds this size, it will be split into multiple files.
  5. Choose a delivery method, and Create Archive.
  6. You do not have to stay on this page.  An email will notify you when the zip file is available. This may take a while depending on the amount of data you have stored.

 

Access files from the backup

  1. Open the zip file you downloaded. Windows has the ability to open zip files without 3rd party programs.
  2. You can view the folders inside the zip file and move them anywhere.

 

Note:

It is best to drag the main “takeout” folder in the zip to somewhere on your PC instead of keeping them in the zip folder.

Keywords: G Suite, data, backup, Google Takeout, zip file

Related Articles: How do I backup my email in Outlook?

Last Modified: 7/18/2017

How do I use G Suite apps on my mobile device?

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After reading this article students, faculty, and staff should be able to:

  • Setup a variety of G Suite apps on Android or iOS devices

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

 

Note: 

This article doesn’t apply to Windows phones, which do not have G Suite mobile apps available.

 

Android Devices

  1. To use any G Suite mobile apps, download them from the Google Play Store.
  2. Open the app after it installed.
  3. Click Sign In.
  4. Login using your G Suite Account email and password.

 

iOS Devices

  1. To use any G Suite mobile apps, download them from the App Store.
  2. Open the app after it installed.
  3. Click Sign In.
  4. Login using your G Suite Account email and password.
  5. A popup will ask if you would like to receive notifications. Choose either Don’t Allow or Allow.

 

Keywords: Google Apps, Android, iOS, apps, mobile devices

Related Articles: How do I configure G Suite email on mobile devices?

Last Modified: 6/16/2017

How do I setup Gmail on a mobile device?

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After reading this article students, faculty, and staff should be able to:

  • Configure any of the following mobile devices to access their Gmail
    • iOS devices
    • Android devices
    • Windows Phone

iOS Devices

iOS Mail App

  1. Go to Settings > Mail > Accounts > Add Account.  Choose Google.
  2. Enter your FirstName.LastName@uconn.edu and press Next.
  3. Enter your NetID Password then press NEXT.
  4. Select Mail and any other Apps you want your account to use.
  5. Press Save.
  6. If you do not have a passcode setup, press Continue when Passcode Requirement popup.
  7. Enter new passcode and press Continue.
  8. Re-enter your new passcode and press Save.

Outlook for iOS

  1. On your mobile device, go to the App Store and download the Microsoft Outlook app.
  2. Open the app after it is installed.
  3. Press Get Started.
  4. Choose whether or not you would like Outlook to send you notifications.
  5. If you chose to get notified, a popup displays saying Outlook would like to send you notifications. Press OK.
  6. When prompted to add an email account, enter firstname.lastname@uconn.edu and press Not Office 365.
  7. Press Change Account Provider.
  8. Select Google.
  9. Choose your UConn Google Account if prompted.
  10. Enter your Google password and press Next.
  11. Press Allow.
  12. You have the option to add another account.   Press Maybe Later to proceed to your Gmail in Outlook.
  13. A few screens of help text are presented, which you can read or skip. Your Gmail Inbox then displays.

 

Android Devices

  1. Open Settings.  Navigate to Accounts > +Add account.
  2. Select Google.
  3. Select Existing.
  4. Login using your G Suite account and wait for your account to sync.
  5. Click on your Google Account under Accounts and check off which apps you wanted synced to your device.

 

Outlook App

  1. On your mobile device, go to the Google Play Store and install the Microsoft Outlook app.
  2. Open the app after it is installed.
  3. Press Get Started.
  4.  Enter your @uconn.edu email address and then press Continue.
  5. No password is required at this time.  Press the back button.
  6. When prompted to choose an account type, press Google.
  7. Press Add account or select your Gmail if its already listed.
  8. Enter your UConn Gmail address and press Next.
  9. Enter your UConn Gmail password and press Next.
  10. Press Accept.
  11. Select your account on the “Choose an account from uconn.edu” window.
  12. Press Allow.
  13. Press Skip.  Your account will be setup and you will have the option to go through a tutorial for using the Outlook app or you can choose to skip it.

 

Windows Phone

Windows Phone 7

  1. From the Home screen, slide  right to the Apps windows.
  2. Scroll down to select Settings.
  3. Under System select email+accounts.
  4. Click add an account.
  5. Select Google from the list.
  6. Enter your full UConn Email Address, and the password for your Google Apps account (this may not be the same as your NetID), then click the sign in button.
  7. You should now be shown a screen that indicates that you added account.  Email, contacts, calendar, and tasks are enabled by default. If you’d like to deselect one of these, tap the account icon and choose which ones you’d like to sync

Windows Phone 8

  1. Go to the home screen by pressing the windows key and then swiping to the left-most screen.
  2. Scroll down and open Settings.
  3. Inside Settings, make sure you are under the system tab and choose emails + accounts
  4. Select add an account
  5. Choose Google from the list of accounts.
  6. Enter your firstname.lastname@uconn.edu email into the Email address field, and your UConn Google apps password into the Password field. Click next.
  7. You can then choose to sync email only or email, contacts, and calendar. Once a choice is selected, click sign in and the phone should start syncing your information.

 

Keywords: iOS, Apple, email, Outlook, mobile device, Office 365, setup

Related Articles: How do I remove an email account from a mobile device?

Last Modified: 6/16/2017

How do I setup Gmail on a desktop?

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After reading this article students, faculty, and staff should be able to:

  • Setup any of the following email clients to access their Gmail
    • Outlook for Windows
    • Outlook for Mac
    • Apple Mail

Apple Mail is the built-in email client for Mac operating systems.

 

Outlook for Windows

  1. Open the Windows Start menu, search for the Control Panel, and click on the icon for Mail.
  2. Click the Show Profiles button (note: if this is the first time you have setup your email you may not see this dialogue).
  3. Click the Add… button to create a new email account.
  4. Enter a Descriptive Name as your profile name and click OK.
  5. In the Email Account fields, enter the following information:
  6. Your Name: First name Last name
  7. E-mail address: firstname.lastname@uconn.edu
  8. Password: NetID password
  9. Retype password: NetID password
  10. Click Next to continue.
  11. A pop up will appear with your firstname.lastname@uconn.edu. Enter Your NetID password, and then check “Remember my credentials.” Click OK.
  12. Click Finish.

 

Outlook for Mac 

  1. Open Outlook.
  2. Navigate to Tools > Accounts.
  3. Click Add Account or + at the bottom left of the window.
  4. Enter your UConn Gmail address and click Continue.
  5. Exit out of the Office 365 login that pops up.
  6. On the set up your email window, click Not Office365?
  7. Click Gmail.
  8. Enter your Gmail password.
  9. Click Done and Exit out of Accounts window.

Apple Mail

  1. Open Apple Mail and go to Mail > Add Account…
  2. Select Google and click Continue.
  3. Enter your email (firstname.lastname@uconn.edu) and click Next.
  4. Enter your password and click Next.
  5. Select Mail and any other Apps you want to use with this account.
  6. Click Done.

 

 

 

Keywords: Outlook, Gmail, Mac, email, Apple Mail, Google, G Suite, desktop, setup

Related Articles: How do I remove an email account from a desktop email client?

Last Modified: 6/16/2017

What is the difference between Core & Public services for G Suite?

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After reading this article students, faculty, and staff should be able to:

  • Distinguish the difference between core & public services offered through G Suite

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

 

Note: 

This article provides a general overview of both core and public services.  For more information on specific apps available through G Suite, see the UConn Email website.

Core Services

Core services are apps covered under the University – Google enterprise agreement.  Core services include Gmail, Google Calendar, Google Drive, Google Hangout, Google Sites, and Google Groups.

 

Public Services

Public services fall outside of the University – Google enterprise agreement and require users to agree directly with Google’s terms of use. Users must opt-in to gain access to public services. The public services content will be a dynamic list as Google offers new products and expires old services.  Some examples of current public services are Google+, Picasa Web Albums, Google Analytics, Blogger, YouTube, Google News, Google Places, etc.

 

Keywords: core, public, services, user agreement, G suite, Google Apps

Related Articles: How do I setup my G Suite Account?, How do I opt-in to Public Services for G Suite?

Last Modified: 6/12/17

How do I opt-in to Public Services for G Suite?

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After reading this article students, faculty, and staff should be able to:

  • Opt-in to Public Services offered through G Suite

Public Services are G Suite apps that fall outside of the University – Google enterprise agreement and require users to agree directly with Google’s terms of use.

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

 

Note: 

This article applies to existing UConn Google accounts.   To setup your UConn Google account, see How do I setup my G Suite Account?

 

Opt-in to Public Services

  1. Navigate to email.uconn.edu/g-suite.
  2. Click the Opt-In to Public Services button.
  3. If prompted, enter your NetID and password.
  4. Click the I want to opt in! button to enable your public services account.
  5. Review the terms of service, scroll to the bottom of the page, and click the Accept button.
  6. Upon completion, a message displays: Your email address is now enrolled in “Public Services.”

 

Keywords: G suite, Google account, public services

Related Articles: What is the difference between Core & Public Services for G Suite?, How do I setup my G Suite Account?

Last Modified: 6/12/17

How do I setup my G Suite Account?

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After reading this article students, faculty, and staff should be able to:

  • Set up their UConn G Suite account for the first time

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

Note: 

This article instructs first time users to set up G Suite which automatically sets up Core Services.  Optionally, anyone with a UConn G Suite account can opt-in to Public Services. To opt-in to Public Services, see G Suite: How do I opt-in to Public Services?

 

Students

As a student, you will be notified that you have a G Suite account once you confirm your acceptance to the university.  Once you have been notified of your G Suite account and have received your NetID follow the instructions below:

  1. To set your password navigate to email.uconn.edu/g-suite/ and click the Activate/Reset Password button.
  2. Enter your NetID and password and click Login.
  3. Create a password for your UConn Google account.  This will be used when you log into any Google application with your UConn credentials. Click Submit.
  4. Hint: You can use your existing NetID password in many cases.  It should meet the complexity requirements.
  5. Now you can access your University email account now from home and when you are at school using your firstname.lastname@uconn.edu as the username and the password you just set.  Visit http://gmail.uconn.edu to test your account.
  6. If you have issues accessing your account, first verify your UConn email address in the UConn Phone book.  Enter your name and click the Search button.

 

Faculty & Staff

  1. Visit email.uconn.edu/g-suite/.
  2. Click the Create Faculty/Staff Account Button.
  3. Login with your NetID and Password.
  4. Click the I want to opt in! button to create your account.
  5. Review the terms of service, scroll to the bottom of the page, and click the Accept button.
  6. Create a password for your UConn Google account.  This will be used when you log into any Google application with your UConn credentials.  Click the Submit Passwords button.
  7. Hint: You can use your existing NetID password in many cases.  It should meet the complexity requirements.
  8. Upon completion, a message displays: Congratulations, Your new gmail account has been created.
  9. Try logging into your account for the first time at drive.google.com using firstname.lastname@uconn.edu as the username and the password you just set.

 

 

Keywords: first time, setup, core, services, G Suite, Google account

Related Articles: What is the difference between Core & Public Services for G Suite?, How do I opt-in to public services for G Suite?

Last Modified: 7/10/2017