Getting Started

How To Configure Mail Clients using IMAP for Gmail Mailboxes

After reading this article students with mailboxes on Gsuite should be able to configure their Outlook client using IMAP. IMAP (Internet Message Access Protocol) is an email protocol used for retrieving and storing incoming mail sent over SMTP.

  1. Open Control Panel and click “E-mail Accounts….”. Click “New” to create a new profile. Select “Manual setup or additional server types” as shown below and click Next

  1. Select “POP or IMAP” and click Next.

  1. In the POP and IMAP account settings page, fill in the information below:
  • Your name: This will be your display name
  • Email address: This will be your primary UConn email address in the format FirstName.LastName@uconn.edu.
  • Select the Account type as IMAP.
  • Incoming mail server: imap.gmail.com
  • Outgoing Mail Server (SMTP): smtp.gmail.com
  • User Name: This will be your primary UConn email address in the format FirstName.LastName@uconn.edu.
  • Password: Your Google account password

Select “Remember password” and click “More Settings

  1. Your email address should auto-populate in the General tab

  1. Click the Outgoing server tab and select “My outgoing server (SMTP) requires authentication” and “Use same settings as my incoming mail server

  1. Click the Advanced tab and update the following:

Incoming mail server (IMAP): 993

                        Use the following type of encrypted connection: SSL

                        Outgoing server (SMTP): 587

Use the following type of encrypted connection: TLS

  1. Click OK and then Next. Ensure the Test Account Settings complete successfully and click Finish

For more information on the configuration: https://support.google.com/mail/answer/7126229

 

What is the difference between Core & Public services for G Suite?

After reading this article students, faculty, and staff should be able to:

  • Distinguish the difference between core & public services offered through G Suite

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

 

Note: 

This article provides a general overview of both core and public services.  For more information on specific apps available through G Suite, see the UConn Email website.

Core Services

Core services are apps covered under the University – Google enterprise agreement.  Core services include Gmail, Google Calendar, Google Drive, Google Hangout, Google Sites, and Google Groups.

 

Public Services

Public services fall outside of the University – Google enterprise agreement and require users to agree directly with Google’s terms of use. Users must opt-in to gain access to public services. The public services content will be a dynamic list as Google offers new products and expires old services.  Some examples of current public services are Google+, Picasa Web Albums, Google Analytics, Blogger, YouTube, Google News, Google Places, etc.

 

Keywords: core, public, services, user agreement, G suite, Google Apps

Last Modified: 6/12/17

How do I opt-in to Public Services for G Suite?

After reading this article students, faculty, and staff should be able to:

  • Opt-in to Public Services offered through G Suite

Public Services are G Suite apps that fall outside of the University – Google enterprise agreement and require users to agree directly with Google’s terms of use.

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

 

Note: 

This article applies to existing UConn Google accounts.   To setup your UConn Google account, see How do I setup my G Suite Account?

 

Opt-in to Public Services

  1. Navigate to email.uconn.edu/g-suite.
  2. Click the Opt-In to Public Services button.
  3. If prompted, enter your NetID and password.
  4. Click the I want to opt in! button to enable your public services account.
  5. Review the terms of service, scroll to the bottom of the page, and click the Accept button.
  6. Upon completion, a message displays: Your email address is now enrolled in “Public Services.”

 

Keywords: G suite, Google account, public services

Last Modified: 6/12/17

How do I setup my G Suite Account?

After reading this article students, faculty, and staff should be able to:

  • Set up their UConn G Suite account for the first time

G Suite is the collective name for a group of Google apps such as Gmail, Docs, Drive and Calendar available to the university.

Note: 

This article instructs first time users to set up G Suite which automatically sets up Core Services.  Optionally, anyone with a UConn G Suite account can opt-in to Public Services. To opt-in to Public Services, see G Suite: How do I opt-in to Public Services?

 

Students

As a student, you will be notified that you have a G Suite account once you confirm your acceptance to the university.  Once you have been notified of your G Suite account and have received your NetID follow the instructions below:

  1. To set your password navigate to email.uconn.edu/g-suite/ and click the Activate/Reset Password button.
  2. Enter your NetID and password and click Login.
  3. Create a password for your UConn Google account.  This will be used when you log into any Google application with your UConn credentials. Click Submit.
  4. Hint: You can use your existing NetID password in many cases.  It should meet the complexity requirements.
  5. Now you can access your University email account now from home and when you are at school using your firstname.lastname@uconn.edu as the username and the password you just set.  Visit http://gmail.uconn.eduto test your account.
  6. If you have issues accessing your account, first verify your UConn email address in the UConn Phone book.  Enter your name and click the Search button.

 

Faculty & Staff

  1. Visit email.uconn.edu/g-suite/.
  2. Click the Create Faculty/Staff Account Button.
  3. Login with your NetID and Password.
  4. Click the I want to opt in! button to create your account.
  5. Review the terms of service, scroll to the bottom of the page, and click the Accept button.
  6. Create a password for your UConn Google account.  This will be used when you log into any Google application with your UConn credentials.  Click the Submit Passwords button.
  7. Hint: You can use your existing NetID password in many cases.  It should meet the complexity requirements.
  8. Upon completion, a message displays: Congratulations, Your new gmail account has been created.
  9. Try logging into your account for the first time at drive.google.com using firstname.lastname@uconn.edu as the username and the password you just set.

 

 

Keywords: first time, setup, core, services, G Suite, Google account

Last Modified: 7/10/2017

How do I change or reset my G Suite password if I forgot it?

After reading this article student, faculty, and staff should be able to:

  • Change or reset their G Suite Password

Changing / Resetting a G Suite Password

  1. Navigate to https://optin.google.uconn.edu/passwordreset/.
  2. Under Quick Links, click Activate/Reset Password.
  3. Login with Your NetID and NetID Password.
  4. Enter your new password for your account and confirm it by re-entering it. Your NetID password and your G Suite password are not necessarily the same, but can be if you choose to do so.
  5. Click Submit. You should see a screen that states “Success”.
  6. Navigate to gmail.com and log in with your email address (for example: FirstName.LastName@uconn.edu) and your new password.

 

Keywords: G Suite, password, reset, activate, forgot, Gmail

Last Modified: 7/12/2017