Safe Links:

All links going through Office365 will be scanned by ATP. The URL will be scanned and rewritten as shown below.

The URL will change even if the links are safe and will still take you to the desired webpage. This URL change will apply to received emails to all users.

Unsafe Links:

The URL will change if the link is unsafe. If you accidentally click on the link, you will see the following:

Safe Attachments:

All attachments going through Office365 will be scanned for malware by ATP. If ATP suspects malware in an attachment, it will still deliver the message but block the attachment.

If an attachment is scanned as malicious, the following message will show:

Last Modified: 5/11/2018

When an email message goes through EOP it is assigned a spam score, which is determined by a set of rules. EOP spam scoring is set from 0-9. Emails with a spam score 0-4 are considered as not spam. Emails with a spam score 5-6 are considered likely spam. Emails with a spam score 7-9 are considered highly likely spam/phishing.

Score 0-4:

Mail given a score of 0-4 will end up in a user’s inbox (or elsewhere if the user has a rule set up in OWA/Outlook).

Score 5-6:

This means that EOP considers this as Spam, and will add a {SPAM!} tag in the subject line. It will also deliver these emails to your Junk email folder. If these tagged emails are received in your Inbox, follow the steps below to ensure that they are moved to your Junk email folder:

In OWA: Click on the gear icon (top right corner), Mail, under the Accounts drop-down select block or allow, and click to “Automatically filter junk email”

In Outlook: Click Home, Click the Junk dropdown, and choose Junk E-mail Options. Increase desired junk email protection

Score 7-9:

Mail given a score of 7-9 will be put into a “Quarantine” which the users will receive as a “Quarantine Digest” everyday. These emails will always come from quarantine@messaging.microsoft.com. Emails will retained for 30 days only. Take extra care in reviewing these emails in the digest before releasing them as EOP highly suspects that these are malicious or dangerous. In this Digest, users can choose to 1) release the email to the user’s inbox or 2) release the email and report it as a false positive. Note that emails in Quarantine never go to the user’s inbox, unless the user chooses to release it to their inbox. An example of the Digest is below:

If you wish to not receive these Digest emails, you may right-click on the email, select Junk, and choose to Block Sender. This will send the emails to your junk folder, instead of your inbox. 

Last Modified: 5/11/2018

Faculty and staff should be aware that emails sent or received by a university email account are most likely public records that are subject to disclosure under the Freedom of Information Act (FOIA). Confidential or private information contained within emails, such as student information protected under FERPA, may be withheld or redacted as appropriate, but most emails of UConn employees are public records subject to disclosure.

For more information on FOIA please visit Public Records at UConn.

After reading this article students, faculty, and staff should be able to:

Changing / Resetting an Office 365 Password

1. Navigate to uconn.edu/office-365/
2. Under Quick Links, click Forgot Password.
3. Enter your NetID and date of birth. Click Continue.
4. If you have provided secondary contact information, your password change will be sent there. If you have not provided a secondary contact, click Switch to Secret Questions & Answers.
5. Enter the answers to your secret questions and click Submit Answers.
6. Enter your new password for your account and confirm it by re-entering it. Click Set Password.
7. You should receive the message “Your password has been successfully set, you will automatically be redirected.”
8. Navigate to Office 365 for Faculty/Staff and log in with your email address (for example: firstname.lastname@uconn.edu) and your new password.

Keywords: Office 365, password, reset, activate, forgot,

Related Articles: How do I change or reset my G Suite password if I forgot it?

Last Modified: 7/12/2017

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