How do I change or reset my Office 365 password if I forgot it?

After reading this article students, faculty, and staff should be able to:

  • Change or reset their Office 365 Password
Note:Your Office 365 email password is your NetID password. When resetting your Office 365 password, you are also resetting your NetID password and vice versa.

Changing / Resetting an Office 365 Password

  1. Navigate to
  2. Under Quick Links, click Forgot Password.
  3. Enter your NetID and date of birth. Click Continue.
  4. If you have provided secondary contact information, your password change will be sent there. If you have not provided a secondary contact, click Switch to Secret Questions & Answers.
  5. Enter the answers to your secret questions and click Submit Answers.
  6. Enter your new password for your account and confirm it by re-entering it. Click Set Password.
  7. You should receive the message “Your password has been successfully set, you will automatically be redirected.”
  8. Navigate to Office 365 for Faculty/Staff and log in with your email address (for example: and your new password.

Keywords: Office 365, password, reset, activate, forgot,

Last Modified: 7/12/2017