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How to increase junk mail protection on Office 365

If you are receiving spam messages in your Inbox, you can set Junk email options so that these messages are moved to your Junk email folder. If these tagged emails are received in your Inbox, follow the steps below to ensure that they are moved to your Junk email folder: In Outlook Web Access Click on the gear […]

Advanced Threat Protection (ATP): Scanning Attachments and Links

Safe Links: All links going through Office365 will be scanned by ATP. The URL will be scanned and rewritten as shown below. The URL will change even if the links are safe and will still take you to the desired webpage. This URL change will apply to received emails to all users.   Unsafe Links: The URL will change if the link is […]

End User Features for Exchange Online Protection (EOP)

When an email message goes through EOP it is assigned a spam score, which is determined by a set of rules. EOP spam scoring is set from 0-9. Emails with a spam score 0-4 are considered as not spam. Emails with a spam score 5-6 are considered likely spam. Emails with a spam score 7-9 are considered highly likely spam/phishing. Score […]

Troubleshooting Automatic Replies from Office 365 to Gmail

Summary of issue Automatic replies set up by UConn faculty and staff in Office 365 are not received by students in their UConn Gmail accounts. Automatic Replies is a setting in Microsoft Outlook that enables the account owners to create an automatic response to incoming messages. This setting is frequently used for out-of-office messages. Explanation […]

How do I book a meeting room or location in Outlook?

If you want to reserve a specific meeting room or location for the meeting invitation you are creating in Outlook, you can select a room from the Global Address Book. This article covers how to book a conference room using Outlook 2013 and 2016 Outlook for Windows Outlook 2016 for Mac Calendar in Office 365 […]

How do I access the calendar for a room in Outlook?

After reading this article, faculty, staff, and student employees will know: How to access a calendar in Outlook Web Access How to access a calendar in the Outlook desktop client Note: Your permissions set for the account determine how much access you have to a calendar. Authors may add entries and edit/delete their own entries. […]

How can I have a conference room added to Outlook so that users can schedule and book it?

In Outlook, you can view the availability and book a conference room or other shared resources if it is included in the Global Address list. In order to schedule and book the room in Outlook, the room must have a calendar account created. Once this account is created, rooms will display as ~Department Name – […]

How do I setup Office 365 email on a desktop?

After reading this article faculty and staff should be able to: Setup any of the following email clients to access their Office 365 email Outlook for Windows Outlook for Mac Apple Mail Office 365 is a collection of cloud-based tools through which UConn faculty and staff have their official UConn email account and calendar. Apple […]

How do I setup Office 365 email on mobile devices?

After reading this article faculty and staff should be able to: Configure any of the following mobile devices to access their Office 365 email iOS devices Android devices Windows mobile devices Office 365 is a collection of cloud-based tools through which UConn faculty and staff have their official UConn email account and calendar. iOS Devices […]

How To Configure Mail Clients using IMAP for Office 365 Mailboxes

After reading this article faculty and staff with mailboxes on Office 365 should be able to configure their Outlook client using IMAP. IMAP (Internet Message Access Protocol) is an email protocol used for retrieving and storing incoming mail sent over SMTP.   Open Control Panel and click Mail. Click Add to create a new profile. Select […]